Managers still spend a great deal of time communicating face to face, despite the proliferation of technology. However, because of technology, verbal communication skills sometimes take a backseat to written communication skills. Nevertheless, how you say something can be as important as what you say. With this in mind, here are communication DOs and DON'Ts. DO Make sure … [Read more...] about Communication DOs and DON’Ts
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To-Dos: Your January checklist
Make a fresh start this year with a focused team, a financial plan, organized files, and a decluttered computer. Here are some tasks you can accomplish this month to help keep your office running smoothly and profitably throughout the year. 1. Help staff set and achieve goals. Addressing staff issues in January gets people charged up for the year and gives you a roadmap for … [Read more...] about To-Dos: Your January checklist
Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed
Falling into a pool, sleeping under a table, fighting with the boss and screaming like a werewolf – scenes from a rough weekend or a corporate event? Unfortunately, for those involved, it's the latter. A recent Robert Half survey of executives found these were just a few of managers' worst moments at holiday parties. Participants were asked about the most embarrassing thing … [Read more...] about Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed
TO-DOs: Your December office checklist
Congratulations on making it through 2022! We hope it was a successful and satisfying year for you and your firm and that you take some time this month to celebrate your accomplishments. Of course, the work never stops, so here are some reminders for this month. Start thinking about the firm's taxes. Are there any bills you can pay this year to offset any unexpected income … [Read more...] about TO-DOs: Your December office checklist
How a mentor program can improve your associate retention rates
It is the money that gets the first-year associates in the door. But it is the work that keeps them there. Many associates are gone by the third year, and most of them go because the work assignments don't live up to their expectations. To retain the associates it has spent so much money recruiting, the firm needs a mentoring program that stays with each attorney on every … [Read more...] about How a mentor program can improve your associate retention rates
Onboarding: How to make your new hire’s first day a success
The first day of working in a law firm can intimidate anyone, whether you're a new receptionist or a new associate. It doesn't matter how friendly your new co-workers are or how qualified you are for the job, it's still uncomfortable. You're stepping into a finely tuned machine and you need to get in sync with the moving parts, momentum, and direction. Fast. And how well you … [Read more...] about Onboarding: How to make your new hire’s first day a success
Boost quarterly profits with this proven 6-pronged cost cutting plan
Every now and then, office administrators are forced to look for new ways to cut expenses. There are lots of dollars waiting to be saved, but many of them are in places so conspicuous they get overlooked. Go for the obvious. To save the firm money, begin with increasing staff productivity and continue on to reclaiming lost office supplies and capping what the firm pays for … [Read more...] about Boost quarterly profits with this proven 6-pronged cost cutting plan
TO-DOs: Your November office checklist
There's a lot happening this month—everything from Thanksgiving to budget preparations. Here are a few things you should address this month. Make your reservations. If you are planning a holiday party and haven't yet booked a venue, don't wait any longer. Certain restaurants get booked up quickly, especially if your firm wants to do a holiday luncheon instead of a dinner. … [Read more...] about TO-DOs: Your November office checklist
TO-DOs: Your October office checklist
It's that time of year when law firm administrators must start planning how to invest their resources to meet next year's expectations. And the only way to do that is with a realistic budget. Here are some tasks you can address this month to help you get a sense of where the firm's at now, so that you can realistically plan for where you want it to go. Assemble your 2024 … [Read more...] about TO-DOs: Your October office checklist
If you’re ignoring these 6 rules, you can kiss your budget good-bye
It's that time of year when law firm administrators need to "calmly and carefully consider how they are going to invest their resources to meet next year's expectations," says business and financial management consultant Gene Siciliano, CMC, CPA, of Western Management Associates in Los Angeles. And the only way to do that is with a realistic and workable budget. Drawing … [Read more...] about If you’re ignoring these 6 rules, you can kiss your budget good-bye