Law Office Manager

Working with lawyers

Get a grip on costly office gossip

By Dr. Steve M. Cohen No matter how distracting, office gossip is something that no manager will ever completely eradicate. Like other human foibles, it’s too ingrained in our systems. That doesn’t mean you should ignore it or let it dominate your workplace. Office gossip is increasingly dangerous to many workplaces, including medical offices. It’s not that people do it … [Read more...] about Get a grip on costly office gossip

Should a lawyer do administrative tasks to save money?

By Elizabeth M. Miller Should a lawyer do administrative tasks to save money? Of course, the answer is no. Struggling business owners will spend time to save money, whereas successful business owners will spend money to save time. Because you can always get more money⁠—you cannot get more time. So, you need to ensure the work you spend your time on makes the biggest … [Read more...] about Should a lawyer do administrative tasks to save money?

Office politics and how it damages your firm

By Elizabeth M. Miller  bio Office politics can be a problem in any size law firm—from a firm as large as 1000+ to as little as a solo practitioner with 2 staff members. A definition "Office politics" is the use of networking within an organization to further one's own agenda. The word "networking" could easily be interchanged with the word "gossiping". That is office … [Read more...] about Office politics and how it damages your firm

Speaking truth to power

By Lynne Curry What happens when you imagine marshaling your courage and telling the law practice managing partner or someone else in a position of authority that he’s made the wrong judgment call? Do you fear retaliation or making a problem situation worse? If speaking the truth to power feels as risky as jumping out of an airplane without a parachute, you’re not alone. … [Read more...] about Speaking truth to power

12 MORE marketing secrets of superstar lawyers

By Trey Ryder #13: They provide client service beyond compare. They return phone calls quickly. They work day and night to finish projects. They have backup plans for their backup plans. They err on the side of caution. They hire a bright, responsive support staff. And they always go the extra mile. Whatever it takes, they get the job done. And the superstar’s staff is equally … [Read more...] about 12 MORE marketing secrets of superstar lawyers

Love contracts: Help for hot messes

They arrive at work separately. They never touch each other in your presence. Then, as you chair a meeting, you see his gray eyes seek hers out across the conference table. She returns his gaze; her eyes linger. Suddenly you know. The senior manager, despite all the sexual harassment seminars he’s attended, appears romantically intertwined with an accounting clerk. If you’re … [Read more...] about Love contracts: Help for hot messes

Public service attorney pay grows but still below private sector

According to new research from NALP, salaries for public service attorneys have risen since 2018, particularly for attorneys working in civil legal services and public interest organizations. The results from the NALP/PSJD 2022 Public Service Attorney Salary Survey show that the median entry-level salaries for civil legal services and public interest organizations increased by … [Read more...] about Public service attorney pay grows but still below private sector

Use all four stages of effective communication

By Doug Thorpe Managers face a constant struggle to improve communication within their work teams. Besides being able to accurately articulate any technical aspects about the work (every industry has its key phrases, terms, and buzz words), business leaders have to be ever-mindful of some very basic principles of effective communication. We usually think about communication … [Read more...] about Use all four stages of effective communication