As a law office manager, one of your many responsibilities is handling delicate client communications. Announcing raised rates is never an easy task, but with careful planning and a client-focused approach, you can manage the process smoothly while maintaining trust and professionalism. Here’s how to navigate this important conversation with grace and clarity. 1. Start With … [Read more...] about How to Communicate New Raised Rates for 2025 to Your Clients
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End-of-Year Compliance Review Checklist
As the year draws to a close, it’s the perfect time for law office administrators to take stock of compliance practices and ensure the firm is on solid ground heading into the new year. From trust accounting to CLE compliance, a thorough review can help identify any overlooked details, maintain regulatory standards, and set a strong foundation for the months ahead. Use this … [Read more...] about End-of-Year Compliance Review Checklist
Get Ready for the 8 Top Compliance Challenges Coming in 2025
With new regulations, evolving technology, and increased scrutiny from both clients and regulators, 2025 is poised to bring a fresh set of hurdles for you to navigate. Being proactive and prepared can save your firm from potential pitfalls. Let’s explore the eight top compliance challenges on the horizon and how you can tackle them effectively. 1. … [Read more...] about Get Ready for the 8 Top Compliance Challenges Coming in 2025
Case Management Audit Checklist
Objective: Ensure efficiency, compliance, and client satisfaction in the case management process. Use this checklist during regular audits to assess the effectiveness of case management practices and identify areas for improvement. 1. Case Load Distribution Workload Balance: Verify that cases are distributed equitably among attorneys to avoid … [Read more...] about Case Management Audit Checklist
Exploring the Four-Day Workweek: A Map for Law Office Administrators
As the conversation around workplace flexibility continues to evolve, the four-day workweek is gaining attention across various industries, including the legal sector. There have been some developments in the United States regarding the potential shift to a four-day workweek, but no widespread changes to federal employment laws have been enacted … [Read more...] about Exploring the Four-Day Workweek: A Map for Law Office Administrators
Just promoted to office manager? Follow these 9 critical rules to avoid problems managing former friends and colleagues
Getting promoted to office manager can be a mixed blessing. As a former staffer, the new manager comes into the job knowing the good performers, the bad performers, the shortcuts, the troublemakers—and a few secrets. But the former peers also know their new boss, including strengths, weaknesses, and what buttons to push. Along with that, they are wondering how their … [Read more...] about Just promoted to office manager? Follow these 9 critical rules to avoid problems managing former friends and colleagues
Cost-cutting strategies for law firms
By Elizabeth M. Miller bio After much resistance, kicking and screaming, lawyers are finally facing the reality that the business of practicing law is separate from the practice of law. What exactly does this mean? It means that a law practice is a business and from a management standpoint it needs to be run like a business or the practice will fail. We all know that the … [Read more...] about Cost-cutting strategies for law firms
Law Office Staff Meeting Agenda and Minutes Template
Here’s a staff meeting agenda and minutes template tailored for a law office administrator. This template is structured to facilitate focused, productive meetings and to keep all team members informed of updates, priorities, and action items. Meeting Details Date: ___________________________ Time: ___________________________ Location: … [Read more...] about Law Office Staff Meeting Agenda and Minutes Template
Questions a new administrator should ask the managing partner
Congratulations on your new position as the law office administrator, reporting directly to the managing partner. As you prepare for your first meeting with the managing partner, it's essential to ask the right questions to gain clarity on your role and responsibilities. Here are some questions to consider. What are the key priorities for the law office in the next six … [Read more...] about Questions a new administrator should ask the managing partner
Sending Holiday Cards? It’s Time to Get Cracking!
Sending holiday cards is a thoughtful way to show appreciation to your clients, colleagues, and business partners. With the end-of-year rush fast approaching, it’s important to start planning now to ensure everything goes smoothly. Here’s how you can break down the project so your cards are ready and out the door by early December. 1. Build Your List in Early November Begin … [Read more...] about Sending Holiday Cards? It’s Time to Get Cracking!