By Doug Striker New hire training at your law firm: It can seem like Groundhog Day. With the revolving door of today’s marketplace, law firms are constantly saying goodbye to employees and hiring their replacements. While new blood can infuse a firm with energy and new ideas, it can also disrupt systems and efficiency. Seasoned attorneys who … [Read more...] about Use an LMS to get your new hires up to speed
training
Cross-train your staff: Benefits, strategies & examples
Cross-training your law office staff can be a game-changer, allowing your team to become more versatile, efficient, and adaptable. By equipping your employees with a broader skill set, you're better prepared to handle the diverse demands of the legal profession. Consider the following advantages of cross-training and examples of administrative duties where cross-training can … [Read more...] about Cross-train your staff: Benefits, strategies & examples
Stay on top of these key HR issues in your law office
Top HR issues in a law office often revolve around the unique challenges of managing a professional, high-pressure environment. Here are some of the most common HR concerns law office managers face and how to stay on top of them: Recruitment and Retention of Talent Challenge: Attracting and retaining skilled attorneys, paralegals, and support staff is crucial but … [Read more...] about Stay on top of these key HR issues in your law office
7 ways to get the most out of a work conference
Conference season is back in full swing after the summer break. Are there events you and your staff will attend for education, product knowledge, or networking? As a law office administrator, attending conferences and trade shows can be a valuable opportunity to learn about new trends and technologies in the legal industry. However, with all the hustle and bustle of travel, it … [Read more...] about 7 ways to get the most out of a work conference
Prove tech competency at your law firm
By Doug Striker Clients are increasingly asking law firms to prove tech competency before signing contracts for work. Why? Because they know that good tech skills translate into more efficient production, which translates into more bang for their buck. Simply put: Clients don’t want to pay high hourly rates if the people producing the work don’t know how to, say, format a … [Read more...] about Prove tech competency at your law firm
How law firm managers can get a better night’s sleep
By Brenda Barnes bio It's a common problem for law firm managers: lost sleep over those gnawing concerns about what they "don't know" about their practice and what they could be doing better. These are some of the top sleep deprivers affecting our clients: Growing the top line of business and keeping the competitive edge Making sure they have the right people in the … [Read more...] about How law firm managers can get a better night’s sleep
How you can support associates’ professional development
As a law office manager, you have a significant impact on the professional development of your associates. By fostering a culture that encourages continuous learning, providing mentorship opportunities, and promoting growth, you can help build a stronger, more capable team. Here’s how you can play a pivotal role in supporting your associates’ professional development. 1. … [Read more...] about How you can support associates’ professional development
How to help your staff become more financially literate
In a law office, financial literacy among staff is crucial for maintaining smooth operations and ensuring the firm’s financial health. When staff understand financial principles, they can contribute to better budget management, more accurate billing, and overall operational efficiency. Here’s how you can help your law office staff become more financially literate: 1. … [Read more...] about How to help your staff become more financially literate
Our staff fell for a cyber attack
By Lynne Curry Question: Four of our staffers fell for a cyber attack last week. They opened an email attachment they thought originated from our HR department, which regularly emails policy updates to all staff. This email had the subject line: Changes to Vacation Policies. Even though we’ve trained our staff members not to click on suspicious emails, and … [Read more...] about Our staff fell for a cyber attack
Turbocharge your firm’s client intake system
The intake process serves as the gateway to your law firm's client relationships. It's the first impression potential clients have of your firm and plays a crucial role in shaping their overall experience. An efficient and client-focused intake system not only streamlines your firm's operations but also fosters trust and satisfaction among clients. 1. Streamline and digitize … [Read more...] about Turbocharge your firm’s client intake system