By Lynne Curry “How much trouble are we in?” the office administrator asked. I looked at the sheaf of text and Slack messages, loaded with emojis, and stopped on one sent in early March that asked, “Good to know you’re almost done with the project and headed for the weekend. Do you garden?” flanked by an eggplant emoji. Other texts included peaches, dump trucks, sweat … [Read more...] about Watch for harassment by emoji in your office
Technology
Grow your law firm with these top 5 marketing techniques
Marketing undoubtedly plays a major part in law firm growth. But, the process—how it’s done—varies from firm to firm. When it comes to implementing the best marketing techniques, legal marketing teams can be motivated by what high-growth firms are doing to help inform your strategy. That’s the advice from Pitchly, which offers a data enablement system that can help law firms … [Read more...] about Grow your law firm with these top 5 marketing techniques
Protect your data as Russia-Ukraine war increases cybersecurity risk
By Ron Slyker As part of the ongoing Russia-Ukraine conflict, Russian cyberattacks have primarily targeted Ukrainian government and bank systems, but the attacks may spread to countries outside of Ukraine soon. The Cybersecurity and Infrastructure Agency (CISA) and the FBI have warned organizations to increase protection as a precaution in case these attacks begin to affect … [Read more...] about Protect your data as Russia-Ukraine war increases cybersecurity risk
7 things to require of your moonlighting employees
By Lynne Curry “One of our highly paid professionals works remote. We don’t want to lose his talent, but he used to work 45 to 55 hours a week and now half the time I can’t find him when I call. He always calls me back, but it’s hours later. Last year, he was the first to volunteer for special projects. He doesn’t anymore. I heard a rumor he’s working another job, and I’m … [Read more...] about 7 things to require of your moonlighting employees
Clocked out or connected: What you need to know about after-hours group chats
By Paul Edwards “Quick question…” Those two words have become increasingly popular as our near-constant attachment to communication devices blurs the line between work and personal time. Whether by phone, laptop, or tablet—via Slack, WhatsApp, or Google Chat—it’s easier than ever for teams to stay in contact after the workday is done. But employers need to be cautious … [Read more...] about Clocked out or connected: What you need to know about after-hours group chats
Are former staffers still accessing your firm’s accounts?
With the Great Resignation, workers are leaving in record numbers and the cybersecurity threat to employers is real. In a recent study, phishing-resistant multi-factor authentication (MFA) provider Beyond Identity gathered responses from former employees across the United States, the United Kingdom, and Ireland and found a vast majority of employees (83%) admitted to … [Read more...] about Are former staffers still accessing your firm’s accounts?
What law firms have learned about working remotely
When the pandemic first hit, the professional world shifted to remote working in an instant, but many people viewed the transition as temporary. Two years later, it’s clear that working from home is here to stay. The more time we’ve spent working remotely, the more we’ve learned—and like everything else in life, our process continues to evolve. According to Cosmolex, a company … [Read more...] about What law firms have learned about working remotely
7 reasons to use a virtual receptionist for your small office
By Janae Robinson A virtual receptionist is an extension of your business. They are the first person a new client is greeted by, and they can leave a lasting impression. Here are the top seven benefits of a virtual receptionist. Make money Virtual receptionists are here to help you make money. When a live, helpful person answers your calls, your new clients and existing … [Read more...] about 7 reasons to use a virtual receptionist for your small office
Technology levels the playing field for your rural law office
By Maddy Martin Compared with their counterparts in urban and suburban regions, rural attorneys often have less reliable access to critical skill sets and tools to support their practice. For example, there may be a scarcity of local IT professionals to help them troubleshoot technology problems. They may also have trouble finding qualified personnel to help with practice … [Read more...] about Technology levels the playing field for your rural law office
Your keycard could be your office’s top security threat
By Todd Burner The days of tumbler locks and keys are fading, especially in high-traffic areas. Proximity cards—those credit-card-sized, contactless devices that grant users access to a variety of areas—have largely taken their place. But for too many facilities that card represents one of its biggest security gaps. Proximity cards (also known as keycards) are incredibly … [Read more...] about Your keycard could be your office’s top security threat