By Steve M. Cohen bio I often end up addressing some of the sadder aspects of human behavior in and around the workplace. I have frequently been called by clients to help deal with issues such as sexual harassment and bullying, an employee who uses the n-word at work and someone who gets so drunk after work that they become incredibly obnoxious in public. In all of … [Read more...] about When employees behave stupidly outside of work
Risk management
Being mean doesn’t make an office efficient
By Steve M. Cohen bio I recently saw some good management advice in The New York Times, of all places! The newspaper published a great article describing how there is "No Time to Be Nice at Work." I found this to be good reading for any manager. Author Christine Porath noted several significant concerns that are relevant today, including her findings that … [Read more...] about Being mean doesn’t make an office efficient
Complaint lines offer managers more than gripes
By Steve M. Cohen bio A client told me recently that that they eliminated their 800 number complaint line. When I asked why, they said, "All we got were complaints!" I disagreed. Whether they are from employees or clients, complaints are invaluable because the feedback provides an opportunity for examination. The protocol might be slightly different for a law … [Read more...] about Complaint lines offer managers more than gripes
Compliance and protection top employers’ list of concerns in background screening trends survey
Employers say the single most important employment screening-related challenge they face in 2015 is compliance with ever-changing laws, and the primary reason they conduct background checks is to protect their clients and customers. These are just two of dozens of findings in a recently released report, "Employment Screening 2015: Background Screening Trends & Practices," … [Read more...] about Compliance and protection top employers’ list of concerns in background screening trends survey
When a transgender employee comes out at work, how will you respond?
By Steve M. Cohen bio I have worked closely with two organizations: The Transgender Institute (TTI) and the Gender Policy Associates (GPA). TTI is an organization that provides therapy, consultation and coaching to transgender people. This is a population that is much misunderstood. In schools they are subject to extensive bullying; at work, they are often … [Read more...] about When a transgender employee comes out at work, how will you respond?
Model Policy: Jewelry and tattoos
Why you need this policy: This model jewelry and tattoos policy establishes guidelines for staff wearing jewelry or displaying tattoos. How this policy helps you: This policy recognizes the value of personal self-expression and establishes parameters for when personal appearance enhanced by jewelry or tattoos exceeds appropriate and reasonable workplace limits. How to use … [Read more...] about Model Policy: Jewelry and tattoos
Tattoos and piercings: what’s your policy?
If ink and body jewelry seem more prevalent than they once were, it's not your imagination. Tattoos and piercings have become commonplace, especially among people of a certain age. Consider these numbers from Statistics Brain, a website that aggregates research data. Taking into account all age groups, 23 percent of American women and 19 percent of American men have one or … [Read more...] about Tattoos and piercings: what’s your policy?
10 tips to manage employee leave
The environment for leave management has become increasingly complex. The Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and employee awareness of rights under these laws and others have made managing leave while remaining in legal and regulatory compliance more difficult than even. Terri Rhodes, executive director of the Disability Management … [Read more...] about 10 tips to manage employee leave
Bullying, by any name, can be expensive
By Steve M. Cohen bio Whether you call it harassment, bullying, or something else, negative workplace behavior can be expensive for any organization. Although the legal field is highly professional, it's also staffed with human beings who sometimes use bad judgment, have questionable intentions, or are even just misunderstood. Unhappy employees today are … [Read more...] about Bullying, by any name, can be expensive
Explaining due process and the DOL—a three-tiered safety net
By Steve M. Cohen bio As a law firm member, you're no doubt familiar with due process. You should also remember that it is involved deeply with employee relations, including issues up to and including termination. As in baseball, your office can also involve a three-strike situation. What's important for you to know is that ultimately the umpire is the … [Read more...] about Explaining due process and the DOL—a three-tiered safety net