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Managing staff

Model Tool: Catastrophic Leave Program

October 16, 2023

Rules regarding an employee’s right to various types of leave differ from state of state, but most of the rules require that a leave-sharing program be in writing. … [Read more...] about Model Tool: Catastrophic Leave Program

Craft a competitive benefits package for your law office staff

October 12, 2023

In today's highly competitive job market, attracting and retaining top talent in your law office is more challenging than ever. One of the key factors that can set your office apart is the benefits package you offer to your employees. A comprehensive and competitive benefits package not only helps you attract the best candidates but also ensures your current staff remains … [Read more...] about Craft a competitive benefits package for your law office staff

How to retain your office staff

October 12, 2023

Retaining office staff is crucial for maintaining a stable and productive work environment. High turnover can be costly and disrupt the workflow. Here are some tips to help you retain your office staff: Hiring the Right People: Start by hiring individuals who are a good fit for your organization's culture and values. Ensure that their skills and qualifications align with … [Read more...] about How to retain your office staff

When a full-time employee works a second full-time job

October 12, 2023

By Lynne Curry Question: I supervise a talented but difficult employee, whose performance has always been spotty but recently went downhill. Lately, “Scott” has dragged himself into the office every morning. He looks exhausted. His eyelids half-close during staff meetings. Because I felt concerned, I asked him if he was okay. He said he was just working too hard. He … [Read more...] about When a full-time employee works a second full-time job

Start planning now for a smooth holiday season

October 4, 2023

As autumn colors the landscape, the winter holiday season seems far away. But it's not too soon to plan for the smooth operation of your practice during the festive time. Here are some tasks you should get to soon: Planning and communicating holiday schedules Establishing Clear Holiday Schedules: The first step in effective holiday scheduling is crafting a clear and … [Read more...] about Start planning now for a smooth holiday season

15 projects for the last quarter of the year

October 3, 2023

Running out of things to do? Just kidding. But in case you are, here are some projects to consider for the last quarter of the year. Financial Review and Budgeting: a. Review the year-to-date financial statements to assess the firm's financial health. b. Prepare a budget for the upcoming year, considering revenue, expenses, and capital investments. c. Ensure all client … [Read more...] about 15 projects for the last quarter of the year

Make a good impression with your email closing

September 7, 2023

How you end a business email can leave a lasting impression on the recipient. The right closing can make your email feel more professional and polished, while a poor closing can detract from the message you’re trying to convey. In this article, we’ll explore some tips and best practices for concluding your business emails in a way that leaves a positive impression on your … [Read more...] about Make a good impression with your email closing

Team building that goes beyond rah-rah to real

August 23, 2023

By Lynne Curry Question: We have lousy morale at our office. Our senior leaders like to say the problem started during the pandemic, but that’s just a lie they tell themselves. The problem started long before that, when they got so focused on the money they were making and the bonuses they were getting, they forgot employees mattered. Their bubble burst when the … [Read more...] about Team building that goes beyond rah-rah to real

Practice the art of active listening

August 17, 2023

Whether you dealing with a client on the phone, a staffer with a problem or a managing partner with instructions for you, you need to practice active listening. The skill of active listening has the power to transform relationships, enhance team collaboration, and drive organizational success. As a manager, honing your active listening skills can lead to a more engaged and … [Read more...] about Practice the art of active listening

7 ways to deal with gossip and promote a positive work culture

July 11, 2023

People like to talk about other people, and the lively, sociable staffers in a law office are no exception. Workplace gossip can be a persistent challenge, capable of undermining team dynamics, eroding trust, and hindering productivity. As the manager of a law office, it is crucial for you to recognize the detrimental impact gossip can have on your team's overall performance … [Read more...] about 7 ways to deal with gossip and promote a positive work culture

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How to Implement a Leave Donation Program for Disasters

The Impact of Artificial Intelligence on Legal Administration

6 steps to a marketing plan that works

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

8 ways to attract referrals

Your Career

Law Firm Culture: What It Is—and Why It Matters More Than You Think

How to Delegate Without Micromanaging

Dealing with Mean Girls and Mood Leeches

You should learn your way around office politics

Why “Thank You” Matters More Than You Think

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