Law Office Manager

Increasing profits

4 steps to planning for a successful 2019

Don't go into 2019 without setting goals for the year. "Goals force the firm to stretch out and do more than just plod along in a disorganized fashion," says Wayne, PA, law firm consultant Robert Denney. "They improve efficiency and performance, and they help the attorneys achieve the highest bottom-line results possible." To set goals, Denney recommends a simple but direct … [Read more...] about 4 steps to planning for a successful 2019

Want to retain your top employees? Look to your exit interviews

According to the Employee Retention Report published by Work Institute, a leader in workforce intelligence, research and consulting, over 75% of the reasons employees leave their jobs could have been prevented by their employer. The recently released report reveals the truth about the employee marketplace, separates fact from fiction when it comes to why employees leave their … [Read more...] about Want to retain your top employees? Look to your exit interviews

Growing your law firm with a carefully crafted blog

By Brenda A. Barnes  bio First, there were firm newsletters. Law firms sent them out as a way to build community among existing and prospective clients. They were a branding tool that also fostered loyalty. Then, the internet accelerated that formula, allowing law firms to not only save money on print and mailing, but also push this content marketing vehicle out … [Read more...] about Growing your law firm with a carefully crafted blog

Ask this one question to keep the clients coming

A client survey can take whatever form and be as detailed as the firm wants. But there is just one question to worry about: Will you refer us? The answer had better be a yes. Here are two very different ways to approach it. The first is simple and direct and is outlined by Linda Bishop of Thought Transformation, an Atlanta sales consulting firm. Bishop is also author … [Read more...] about Ask this one question to keep the clients coming

Want to impress your clients? Go “old school”

By Elizabeth M. Miller  bio Over the years the legal profession has, out of necessity, kept up with technology. Email, cell phones, every kind of software imaginable, paperless files and the like have (or should have) made law firms more efficient, cost-effective, and productive. It is necessary for firms to continue to become more efficient as clients demand … [Read more...] about Want to impress your clients? Go “old school”