Call it denial. Call it turning a blind eye to what’s going on. But even the most business-savvy administrator can fail to see when the job is in jeopardy. People think it will happen to everyone else but not to themselves. Administrators might be observing negative goings-on in their offices without cluing in that their jobs are on the line. The only way to stay safe is to … [Read more...] about 12 signs you are about to lose your job
General
Donʼt get into a merger without smoothing out these rough spots
A merger can bring in more clients, give the firm a presence in a new geographic area, and add depth to an existing practice area. It can also be the downfall for the merging parties, says Allan Hodgart, a strategic development advisor and managing director in the London office of Huron, an international management consulting organization. To be successful, both parties need … [Read more...] about Donʼt get into a merger without smoothing out these rough spots
The surprising answer to what your staff really wants
Flexible work arrangements are often at or near the top of survey lists. And yes, money matters. But, perhaps surprising, career development also gets top rankings. Employees want to acquire knowledge and learn new skills in order to do their jobs and advance their careers. What's more, development opportunities play an important role in keeping staff members – and … [Read more...] about The surprising answer to what your staff really wants
What you can do to help resolve partner conflict
It's no secret that fighting among partners is a major cause of firm breakups. Not so well known, however, is how to resolve the conflict. When two individual partners or even two groups of partners are at odds with one another, the firm needs a middle person. That person can be the managing partner or a professional mediator. The middle person can broach the issue and bring … [Read more...] about What you can do to help resolve partner conflict
Start off staff’s year by putting the focus on professional growth
A good way to start off a year is with a professional development plan for each staffer. And call it such, says Richard Lepsinger, president of OnPoint Consulting in New York. It's not a vehicle for recognizing shortcomings in a staffer's performance that have to be improved. Instead, it's a discussion of capabilities, strengths, and weaknesses and how to grow during the … [Read more...] about Start off staff’s year by putting the focus on professional growth
Get ready to improve and get ready to move
There is no job security There is no such thing as job security, even in a robust economy. No employer has an obligation to keep any employee. People get fired—and legally so—for no other reason than that their bosses don't like them. Couple that with the struggling economy, and the word is be prepared. Work toward keeping the current job, and at the same time, keep a Plan B … [Read more...] about Get ready to improve and get ready to move
10 interview questions that reveal the true personality of every job applicant
Interviewing job candidates is perhaps the most serious responsibility of management. A bad hire is a full-time disaster, because the lawyers, the staff, and the manager spend more time with that person than they do with their own families. Interviewing is an artificial situation and managers get tricked by it. Everybody can have a pat answer to the standard questions of "what … [Read more...] about 10 interview questions that reveal the true personality of every job applicant
San Diego firm gets more cash faster with easy-to-use online credit card payment system
It can be pretty daunting to introduce a new feature on your website, especially one that involves financial transactions. But when it came time to update the website for San Diego law firm Marks, Finch, Thornton & Baird, LLP, and start offering clients the ability to pay their bills online, the only thing that really caught firm administrator Linda Quindt off-guard was how … [Read more...] about San Diego firm gets more cash faster with easy-to-use online credit card payment system
Five personalities to weed out when hiring for staff positions
Just as important as being able to do the work and being willing to do the work is having a personality that fits the job. Five traits can spell disaster in law firm staffing. Those five traits can cause severe friction within the staff. They can stymie the work. And they can undermine the administrator. Here's a definition of each plus the detection questions to ask and the … [Read more...] about Five personalities to weed out when hiring for staff positions
Why your career depends upon building respect from your staff
Whether you are a new administrator or an old one, don't expect to keep the job for long without the respect of staff. Respect is not something that comes with a job title or a business card. It has to be earned. And for the most part, that means treating the employees as well as or better than the clients are treated. With me, not for me Leadership starts with respect, and … [Read more...] about Why your career depends upon building respect from your staff