Law Office Manager

Working with lawyers

Getting ahead: Tasks to tackle in the last two weeks of August

As a law office manager, you know that September often brings a surge of activity. Whether it’s new cases, court dates, or the ramping up of ongoing projects, the post-summer period can be intense. That’s why the last two weeks of August are the perfect time to focus on tasks that will set your office up for success in the months ahead. Here are some key jobs to consider … [Read more...] about Getting ahead: Tasks to tackle in the last two weeks of August

Law class of 2023 shatters employment records

A new report shows the law school graduating class of 2023 broke records for employment. The National Association for Law Placement (NALP) has released its Employment for the Class of 2023 — Selected Findings, a summary of key outcomes from the upcoming annual Jobs & JDs: Employment and Salaries of New Law School Graduates. NALP began tracking employment data in 1974, … [Read more...] about Law class of 2023 shatters employment records

How to outsmart manipulators in the workplace

By Lynne Curry If you’re locked in a work relationship with a manipulative boss or coworkers who learn you’re an easy mark, they’ll manipulate you until you recognize their games and find ways to outsmart them. Here’s what you need to understand and do to stop manipulators in their tracks. Start by understanding who and what manipulators are. Next, realize how you’re … [Read more...] about How to outsmart manipulators in the workplace

How to prioritize law firm management tasks

By Elizabeth M. Miller  bio What's the most important task you have to tackle today? Do you have so many you can't decide which to address first? In law firms, priorities change from day to day and even moment to moment. The truth of the matter is that there are often competing priorities. And unless there is an obvious crisis, it's sometimes not that easy to decide which … [Read more...] about How to prioritize law firm management tasks

6 realities about client billing and how to address them

By Elizabeth M. Miller  bio Nothing strikes a nerve with clients more than having to pay legal fees. I am not sure why, but some clients think it is acceptable to expect their lawyers to work for free, something they don't expect anyone else to do. In today's economy, clients are looking for reduced legal fees and results. Value billing and flat fee billing structures are … [Read more...] about 6 realities about client billing and how to address them

To make a point, use the body language that supports your words

Few managers realize that successful communication depends heavily on body language. When people don't get the response they expect, they need to understand that their bodies aren't sending the messages they think they're conveying. Much of the message that gets picked up in a conversation comes from motions and gestures. And it works both ways. A manager has to know body … [Read more...] about To make a point, use the body language that supports your words

Adapting to and managing the logistics of virtual court appearances and depositions

In the evolving landscape of legal practice, the adoption of remote court proceedings has become increasingly prevalent, requiring law office administrators to adeptly manage the logistics of virtual court appearances and depositions. This comprehensive guide explores the specific challenges involved in adapting to and optimizing these new methods of legal … [Read more...] about Adapting to and managing the logistics of virtual court appearances and depositions

9 effective strategies to handle difficult clients

As a law office manager, you wear many hats, from overseeing administrative tasks to ensuring client satisfaction. One of the most challenging aspects of your role is dealing with difficult clients. Handling such clients effectively is crucial for maintaining the firm's reputation, ensuring smooth operations, and fostering a positive work environment. This article provides … [Read more...] about 9 effective strategies to handle difficult clients

Set key performance indicators and track on a dashboard

In the realm of law office administration, effective strategic planning is essential for fostering growth, optimizing operations, and ensuring long-term sustainability. Central to this process is the establishment of Key Performance Indicators (KPIs), which serve as quantifiable metrics to gauge the firm's progress towards its overarching goals. When crafting a budget for the … [Read more...] about Set key performance indicators and track on a dashboard