Law Office Manager

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What you can do to help resolve partner conflict

It's no secret that fighting among partners is a major cause of firm breakups. Not so well known, however, is how to resolve the conflict. When two individual partners or even two groups of partners are at odds with one another, the firm needs a middle person. That person can be the managing partner or a professional mediator. The middle person can broach the issue and bring … [Read more...] about What you can do to help resolve partner conflict

Artificial intelligence for litigators: No robots, just smart document assistance

By Doug Striker  bio When you hear the words "artificial intelligence," you likely think of a TV robot that has learned its owners' food preferences, schedules, musical tastes and even moods. (Where is Rosie the Robot when you need her?!) But in real life, artificial intelligence often looks and smells like normal technology. The difference is that today's AI … [Read more...] about Artificial intelligence for litigators: No robots, just smart document assistance

The value of your personal information and how to protect it online

Technology makes it easy to connect to the virtual world around you. While an invaluable part of our lifestyle, our connected devices contain enormous amounts of personal data about us, our friends and family. This information—which includes contacts, photos, videos, location, health and financial data—is being collected by advertisers, tech companies and others, and … [Read more...] about The value of your personal information and how to protect it online

The predatory client and your workplace environment

By Lynne Curry  bio You've met the predatory client and possibly even tangled with him. He or she makes life difficult for your staff, particularly your front desk employees, and possibly even for you because his status as a client enables him to do so. Often he represents hundreds of thousands of dollars in billings. Do legal practices have a responsibility to … [Read more...] about The predatory client and your workplace environment

Simple Technology Solutions that Can Make Your Day-to-Day Job Astonishingly Easier!

Downloadable Files: Presentation Slides Handout - Technology to Tackle Your Day Presenter:Michelle Spencer, Founder, Legal Learning Development Network In this unique 60-minute productivity-boosting webinar recording, Michelle Spencer, a leading expert on law firm training, efficiency improvement, and staff development will show you: How to identify the day-to-day … [Read more...] about Simple Technology Solutions that Can Make Your Day-to-Day Job Astonishingly Easier!

When an employee has body odor

Q: I don't know how to say this delicately, so I'll get right to the point. A staffer at our practice has terrible body odor. Her B.O. is so bad that several other staffers have approached me, saying they don't want to work with her. Also, they have asked me to do something about the situation. I'm usually good at counseling employees, but this particular problem has me … [Read more...] about When an employee has body odor

Want to improve attorney tech use? Start by breaking down silos in your firm

By Michelle Spencer  bio I have long wondered why there are two different teams in law firms doing similar functions. I am referring to the professional development and technology training teams. Both of the teams perform learning and development functions, and yet they are usually in two different departments that work alone, except in rare instances. They … [Read more...] about Want to improve attorney tech use? Start by breaking down silos in your firm

Is ACA employer reporting still required for 2017 tax year? Are you sure?

Ever since it was signed into law in 2010, the Affordable Care Act (ACA) has been the subject of much concern—and confusion—for employers. This past year has been no exception, due to a handful of attempts by GOP lawmakers to overhaul the controversial legislation. At this time, however, the ACA remains the law of the land, and employers must prepare and report in January … [Read more...] about Is ACA employer reporting still required for 2017 tax year? Are you sure?

Start off staff’s year by putting the focus on professional growth

A good way to start off a year is with a professional development plan for each staffer. And call it such, says Richard Lepsinger, president of OnPoint Consulting in New York. It's not a vehicle for recognizing shortcomings in a staffer's performance that have to be improved. Instead, it's a discussion of capabilities, strengths, and weaknesses and how to grow during the … [Read more...] about Start off staff’s year by putting the focus on professional growth