Law Office Manager

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She almost lost her job to jealous sabotage

By Lynne Curry bio Through no fault of her own, “Loni” almost lost her job. When she called me requesting coaching, she told me told me she’d been with her company for 11 months. For the first nine, she’d been on the fast-track to a senior management position. Two months ago, everything changed. Last Friday morning, her CEO had told her to “pull it together or you’re out.” She … [Read more...] about She almost lost her job to jealous sabotage

5 ways to keep profit on your radar

By Brenda Barnes bio Practicing law is a tough gig. There is always so much to do to ensure your practice is successful. Focusing on your clients is your first priority, but are you also keeping an eye on your firm’s financial health? After all, staying profitable is not only crucial to your success, but is also important to your clients’ success. To help you keep profit on … [Read more...] about 5 ways to keep profit on your radar

Pay rates, vacations while recovering, gig economy

By Mike O’Brien bio Department of Labor enters final stage of update to ‘regular rate’ rule under FLSA. As we have discussed previously in these updates, the Department of Labor has been working to update the definition of “regular rate” of pay under the Fair Labor Standards Act. The regular rate is used to calculate overtime pay. The rule has not been updated in half a … [Read more...] about Pay rates, vacations while recovering, gig economy

How the “broken windows” theory applies to your law business

By Liz Miller bio The “broken windows” theory is that a building with broken windows is evidence of abandonment, neglect of the property and a lack of respect for the law. In its simplest form, the “broken windows” is the beginning of the decline of a neighborhood which begins to deteriorate. It starts with “broken windows” and then leads to graffiti, trash, abandoned vehicle, … [Read more...] about How the “broken windows” theory applies to your law business

How to set a plan for associate development that actually works

One area no firm can afford to ignore is associate business development. The firm's future depends on how well the younger attorneys are developed and cultivated. This is the next generation of the firm. They have to learn how to generate business or the firm isn't going to survive. Here are four elements for an effective business development program for associates: 1 … [Read more...] about How to set a plan for associate development that actually works

How to delegate better

Boost staff performance by communicating more clearly Not pleased with what staff are doing? It may not be their fault. Look at the directions they are getting—from the manager. Whenever a staffer who is capable of doing a job doesn't get that job right, chances are it's because the manager didn't explain what needed to be done. A manager should assign projects via a written … [Read more...] about How to delegate better

The importance of recognizing your employees’ hard work

Happy Administrative Professionals Week! What have you got planned to acknowledge your hard-working support staff? If you've decided to do nothing this year, you may want to rethink that. According to a survey conducted by staffing firm OfficeTeam, two-thirds (66 percent) of workers surveyed said they'd likely leave their job if they didn't feel appreciated. In contrast, just … [Read more...] about The importance of recognizing your employees’ hard work

4 bad financial habits that may increase your policy premiums and your malpractice risk

Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to pay for malpractice coverage. To an underwriter, poor financial habits are just like poor legal habits—they spell high risk for malpractice claims, says Dan Knise, president and CEO of Ames & Gough, a McClean, VA, specialty insurance broker. If … [Read more...] about 4 bad financial habits that may increase your policy premiums and your malpractice risk

3-point retention strategy

By Julie Ellison  bio Great law offices are built with great people. In today's competitive employment market, it's hard enough to recruit those great people, but the real challenge is getting them to stay. Traditional retention strategies haven't worked so it's time to take a fresh look at how to keep the best people you have. Benefits vs. retention We often confuse … [Read more...] about 3-point retention strategy