By Janae Robinson A virtual receptionist is an extension of your business. They are the first person a new client is greeted by, and they can leave a lasting impression. Here are the top seven benefits of a virtual receptionist. Make money Virtual receptionists are here to help you make money. When a live, helpful person answers your calls, your new clients and existing … [Read more...] about 7 reasons to use a virtual receptionist for your small office
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Find out what your employees want before they join the Great Resignation
By Lynne Curry After nearly two years of being whipsawed by the pandemic, increasing numbers of employees have gone left work. The trend picked up speed in the middle of 2021, when twenty million U.S. employees quit their jobs between April and August 2021.1 4.3 million employees quit in August 2021, a figure 40 percent higher than in August 2020, and 20 percent higher … [Read more...] about Find out what your employees want before they join the Great Resignation
Technology levels the playing field for your rural law office
By Maddy Martin Compared with their counterparts in urban and suburban regions, rural attorneys often have less reliable access to critical skill sets and tools to support their practice. For example, there may be a scarcity of local IT professionals to help them troubleshoot technology problems. They may also have trouble finding qualified personnel to help with practice … [Read more...] about Technology levels the playing field for your rural law office
How pre-hire social media searches save employers
By Lynne Curry You thought the applicant knocked it out of the park with his resume and answers to your interview questions. Do you make the offer? Not so fast. Have you fully checked out the real person behind the resume and interview answers? In addition to reference checks, ninety percent of employers now use social media to evaluate job candidates.1 According to Harvard … [Read more...] about How pre-hire social media searches save employers
How to retain high potential women during The Great Resignation
By Rosina L. Racioppi In the age of The Great Resignation, how can you retain the rising leaders in your organization? One solution is to build a culture that supports women’s advancement by using key strategies and resources as a hedge against career dissatisfaction. We are seeing many women who are shouldering an extra burden, taking on additional responsibilities at home … [Read more...] about How to retain high potential women during The Great Resignation
Your keycard could be your office’s top security threat
By Todd Burner The days of tumbler locks and keys are fading, especially in high-traffic areas. Proximity cards—those credit-card-sized, contactless devices that grant users access to a variety of areas—have largely taken their place. But for too many facilities that card represents one of its biggest security gaps. Proximity cards (also known as keycards) are incredibly … [Read more...] about Your keycard could be your office’s top security threat
A staffer hands you a two-week notice: What’s next?
By Paul Edwards It’s 4:30 on a Friday afternoon, and one of your employees knocks on your door asking to come in. They’re avoiding eye contact, they’re fidgety, nervous… This can’t be good news. You imagine accidentally shredded payroll reports, stolen laptops full of client information, or something equally catastrophic. But when the employee tells you what’s going on, it’s … [Read more...] about A staffer hands you a two-week notice: What’s next?
A manager tries to hold it all together during Omnicron surge
By Lynne Curry “I’m overwhelmed,” the manager said when he called. “Senior management pressures us to maintain high levels of productivity, but nearly a fourth of our employees call in sick every morning. On our last all-manager Zoom call, our CEO said our productivity is down and made it clear we’re expected to handle our employees’ anxiety and get them refocused on their … [Read more...] about A manager tries to hold it all together during Omnicron surge
Did your employees move out of state during the pandemic?
By Mike O’Brien Here’s a growing concern for employers over the last couple of years: discovering that an employee has moved from one state to another while working remotely during the pandemic. This situation presents a number of problems and challenges for employers. Imagine the situation where you are a state-based company and hire someone who lives in the state. Unless … [Read more...] about Did your employees move out of state during the pandemic?
Tips to keep your law office data in the cloud secure
By Ron Slyker As manager of a law office, the security of data in the cloud is one of your many responsibilities. The trick to avoiding a cloud data security breach is to pay close attention to your cloud applications and user behavior. While analyzing the software and looking at user behaviors takes time, the benefits of reducing cloud and data security breaches make it … [Read more...] about Tips to keep your law office data in the cloud secure