Law Office Manager

Topics

Everybody needs a break from work

As a law office manager, you understand the importance of keeping your staff productive and efficient. However, it's also important to recognize the role that breaks play in achieving these goals. For both you and your staff, it's tempting to continue powering through day after day without taking scheduled breaks and lunch periods. In this article, we'll discuss the importance … [Read more...] about Everybody needs a break from work

6 tips for remembering names

It’s easy to remember a client's name when you have their appointment details or case file open in front of you. It’s a lot harder when you meet someone away from these paper or electronic prompts. People like to be recognized and remembered. In the office, it’s reassuring for your clients. In other settings, remembering names can help you connect and network with people. In … [Read more...] about 6 tips for remembering names

Tame those office temperature tantrums!

Disputes over office temperature are relatively common among office staff. According to a study conducted by the International Facility Management Association, more than 50% of office workers report being unhappy with the temperature in their workplace. This dissatisfaction can lead to heated disputes or chilly relations among office staff, as people have different preferences … [Read more...] about Tame those office temperature tantrums!

Declutter your phone to declutter your mind

As a busy law office manager, you probably use your smartphone for both personal and professional purposes. However, over time, your device may become cluttered with too many apps, files, and notifications. This can make it difficult to find what you need quickly, and may even affect your productivity. Fortunately, decluttering your smartphone is a simple task that can be done … [Read more...] about Declutter your phone to declutter your mind

Consider an employee complaint line

By Dr. Steve M. Cohen A client told me that they eliminated their 800 number complaint line. When I asked why, they said, “All we got were complaints!” I disagreed. Whether they are from employees or customers, complaints are invaluable because the feedback provides an opportunity for examination. I realize the protocol might be slightly different for a medical office, but … [Read more...] about Consider an employee complaint line

How to compensate managing partners

By Brenda A. Barnes and Camille Stell Law firms are not unlike other professional service firms with regard to how they compensate the leaders of their firms. Historically, the compensation of the managing partner has developed over time and correlates to the role that the partner will play in leading the firm. A successful managing partner compensation plan should include … [Read more...] about How to compensate managing partners

Valentine’s Day a chance to show appreciation at work

Valentine’s Day, coming up on Feb. 14, is often focused on a celebration of romantic love. It can also be a day to express affection and appreciation for others, and it is a great opportunity to show kindness and generosity at the office. Here are some ways that you can encourage acts of kindness at your workplace on Valentine’s Day: Write notes of appreciation: Take a … [Read more...] about Valentine’s Day a chance to show appreciation at work

Black lawyers and students drive diversity for associates but partnerships lag

Diversity continues to rise at US law firms, with greater gains at the associate level than the partnership level. NALP has released its annual Report on Diversity at U.S. Law Firms. The report, based on information from the 2022-2023 NALP Directory of Legal Employers (NDLE), shows that overall gains continued to be made in the representation of women, people of color, and … [Read more...] about Black lawyers and students drive diversity for associates but partnerships lag

What does FMLA require of a law office employer?

One of the employment laws that affect how you manage your staff is the The Family and Medical Leave Act (FMLA). This is a federal law that requires certain employers to provide their employees with up to 12 weeks of unpaid, job-protected leave per year for certain qualifying reasons. These reasons include the birth or adoption of a child, the care of a family member with a … [Read more...] about What does FMLA require of a law office employer?