Law Office Manager

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How to stop being a “hit and run” supervisor

By Lynne Curry, Ph.D, SPHR  bio How many times have you left the scene of a hit and run employee accident? Have you dented any employee fenders this month? What did it cost you? When hit and run supervisors spot problem situations, they race to the scene, take fast action and speed away, not realizing they may have left one or more employee casualties in their … [Read more...] about How to stop being a “hit and run” supervisor

Why you need to hire your summer associates right now

The National Association for Law Placement (NALP) recently released its annual Perspectives on 2015 Law Student Recruiting report, painting an encouraging view of law firm recruiting trends this cycle and pointing to signs of recovery in recruiting following the 2008-2009 recession and its aftermath. The data, which were initially presented by NALP Executive Director James … [Read more...] about Why you need to hire your summer associates right now

Are you uncomfortable communicating with your staff?

In the workplace, "Come in and shut the door" usually precedes a tough conversation and is a phrase known to strike terror in the hearts of employees. But the manager on the other side of the desk is likely feeling just as apprehensive about delivering the news, says a new survey conducted online among 1,120 employed U.S. workers, 616 of whom manage employees in the … [Read more...] about Are you uncomfortable communicating with your staff?

The link between your employees’ resilience and your business outcomes

Today's employers are challenged to provide competitive benefits and employee engagement strategies that not only support the well-being of their employees, but also improve the bottom line. With resilience building and mindfulness training programs continuing to gain momentum in the workplace, meQuilibrium recently conducted a study to measure resilience against … [Read more...] about The link between your employees’ resilience and your business outcomes

Beating the Workplace Bully:
A Tactical Guide to Taking Charge

Bonus Content Webinar Presentation Slides Webinar Handout Loss of good employees … low morale … communication breakdown ... How much is your office bully really costing you? Do you want to take immediate, proven steps to crack down hard on bullying … regain control of your workplace ... quickly end common “bully behaviors” that kill productivity ... and … [Read more...] about Beating the Workplace Bully:
A Tactical Guide to Taking Charge

Watch out for federal and state laws when promoting your practice on social media and websites

Social media can be useful for getting a practice's name out there and helping potential clients find you. But there are legal and ethical issues raised by use of social media. Federal and state laws are also implicated when a law office decides to promote its services whether it be through establishing a website or participating in forums such as Facebook, LinkedIn or Twitter. … [Read more...] about Watch out for federal and state laws when promoting your practice on social media and websites

An easy way to gauge your client’s satisfaction
with your firm

By Elizabeth M. Miller  bio For many years, I was the consumer who would be the first one to voice my displeasure at goods and services I received if I did not think I was getting value for my money or service, or a product somehow fell short of my expectations. Over the years, though, I've come to realize that feedback of any kind is important and helps a business to make … [Read more...] about An easy way to gauge your client’s satisfaction
with your firm