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Want to retain your top employees? Look to your exit interviews

May 5, 2017

According to the Employee Retention Report published by Work Institute, a leader in workforce intelligence, research and consulting, over 75% of the reasons employees leave their jobs could have been prevented by their employer. The recently released report reveals the truth about the employee marketplace, separates fact from fiction when it comes to why employees leave their … [Read more...] about Want to retain your top employees? Look to your exit interviews

5 ways to end generational stereotyping in your organization

April 28, 2017

By Dr. William A. Schiemann  bio These days, the Millennial Generation is hyped, perhaps even more than Baby Boomers were hyped in the 1950s and 1960s. As I meet with executives around the globe, there is widespread confusion and misunderstanding about generational differences. This is creating stereotypes that are inappropriate, rarely true, and costing … [Read more...] about 5 ways to end generational stereotyping in your organization

When watercooler talk turns political, workplace productivity drops

April 28, 2017

Employees in the US find it increasingly difficult to ignore political discussions in their workplace, and 31% believe political conversations among coworkers decrease their company's productivity. Throughout February 2017, Clutch, a B2B ratings and reviews site, surveyed 1,000 full-time employees to evaluate their experience with political expression in the workplace and … [Read more...] about When watercooler talk turns political, workplace productivity drops

How to Manage Billing & Collections

April 26, 2017

Bonus Content Webinar Presentation Slides Contract for Legal Services Retainer Form Rate Increase Notice Sample Billing Statement In just 60 minutes, you'll get dozens of practical, "how-to" ideas, tips, and techniques to immediately improve the efficiency and effectiveness of your client billing and collections, and increase cash flow. The techniques revealed … [Read more...] about How to Manage Billing & Collections

Is one lawyer putting your firm at risk of a social media firefight?

April 21, 2017

By Lynne Curry, Ph.D, SPHR  bio Consider this scenario: One of your firm's most successful attorneys is also one of the most abrasive individuals you've met. He doubles down whenever he gets into any kind of skirmish, no matter who it's with—a client, an employee, or even someone on the street. You've tried for years to get this "Darth Vader" to change. No such luck. … [Read more...] about Is one lawyer putting your firm at risk of a social media firefight?

Information Security Checklist for Small Businesses

April 21, 2017

Why you need this checklist: This checklist, created by Sensei Enterprises, Inc., will help you identify what your cybersecurity program must address. How this checklist helps you: This checklist will help you pinpoint your cybersecurity policy's strengths and weaknesses. How to use this checklist: Print off this checklist and review it with members of your cybersecurity … [Read more...] about Information Security Checklist for Small Businesses

Cyberthreats demand your attention and a customized approach

April 21, 2017

The recently released BakerHostetler 2017 Data Security Incident Response Report highlights the critical need for senior executives in all industries to understand and be ready to tackle the legal and business risks associated with cyberthreats and to have enterprisewide tactics in place to address intrusions before they happen. At the same time, Dell just released the … [Read more...] about Cyberthreats demand your attention and a customized approach

NJ firm finds an easy way to reduce last-minute sick calls

April 21, 2017

Experience is often a manager's best education. Such is the case for the long-time manager of a practice in New Jersey, who has found that the best way to prevent the last minute sick calls is to allow staff to carry their sick days over to the next year. But instead of transferring as sick days, the time becomes personal days to use however they want. As in any office the … [Read more...] about NJ firm finds an easy way to reduce last-minute sick calls

What we’re overlooking when it comes to time management

April 14, 2017

By Brady Wilson  bio Many times, I've seen business leaders send their employees off to time management courses in the hopes that the training will help increase engagement and productivity. Many times, I've seen those same leaders show bewilderment when the training doesn't seem to have any impact—or worse yet, results in employees being less engaged and less … [Read more...] about What we’re overlooking when it comes to time management

Growing your law firm with a carefully crafted blog

April 7, 2017

By Brenda A. Barnes  bio First, there were firm newsletters. Law firms sent them out as a way to build community among existing and prospective clients. They were a branding tool that also fostered loyalty. Then, the internet accelerated that formula, allowing law firms to not only save money on print and mailing, but also push this content marketing vehicle out … [Read more...] about Growing your law firm with a carefully crafted blog

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Staff Retention Is a Profit Strategy (Whether the Firm Admits It or Not)

The Client Communication Gap That Leads to Complaints

Future of Legal Work: Predictive Analytics & Litigation Forecasting

Meet the Silent Killer of Law Firm Profitability: Unbilled Time

TOOLBOX: A Practical Technology and Equipment Maintenance Checklist

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CC ALL: The Do’s and Don’ts of Writing Firm-Wide Emails

“You’re on Mute” and Other Video Call Characters Every Law Office Knows

To-Dos: Your March Office Checklist

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Preparing for More Law Firm Mergers — Are You Ready?

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