Regardless of your opinion of budgets, they are vital for building and managing a law practice, says Brenda Barnes, a certified public accountant (CPA) and managing principal of B2 Management and Consulting LLC. She adds that while lawyers often don't appreciate or pay attention to budgets, they are critical to financial planning within your firm. The benefits of a budget … [Read more...] about Why budgeting and cash flow forecasting are essential for effective law office management
Managing the office
How to cope with post-Labor Day stress (yes, it’s a thing) and return to the “daily grind”
It's official: summer is coming to a close. Gone are the days filled with outdoor festivals, beach vacations, neighborhood pool parties, and fun-filled barbeques. It's time to get back to work. Most working Americans acknowledge that the close of the Labor Day weekend symbolizes the return of the fall grind and new data from a national study commissioned by Mars Drink confirms … [Read more...] about How to cope with post-Labor Day stress (yes, it’s a thing) and return to the “daily grind”
How to reduce the risk of in-office theft
Theft in law firms comes from all corners, from staff to partners. "It happens more than people realize," says legal management consultant John W. Olmstead, MBA, Ph.D, CMC. In fact, his own experience of working with law firms leads him to estimate that one in nine firms has experienced some type of theft. Every firm needs theft protection. But that protection needs to do … [Read more...] about How to reduce the risk of in-office theft
10 ways to spot a phishing email
By Jay Stromberg bio There is no such thing as a 100% fool-proof security system that can protect your law firm from phishing emails. And that's pretty alarming because phishing is now one of the top ways that criminals infiltrate companies with malware and ransomware. These schemes are developed by cybercriminals to steal your firm's sensitive information or to … [Read more...] about 10 ways to spot a phishing email
Why your first act as a new administrator should be to rearrange the furniture
One of the most difficult ways to become a manager is to be promoted from within. For a Colorado administrator, however, moving up was even more difficult because the promotion came with a directive to change the working atmosphere of the office. The previous administrator, while knowledgeable, was not someone who encouraged a welcoming atmosphere, says the … [Read more...] about Why your first act as a new administrator should be to rearrange the furniture
Cutting costs? What worked in 2008 won’t work today
When money is tight, firm administrators start rushing to make decisions to save the bottom line, perhaps relying on strategies that saw the firm through the recession. But hold on, cautions Peter A. Giuliani of Smock Law Firm Consultants in Weston, CT. These decisions have to be made with long-term survival in mind. And the cost-cutting approaches that worked for firms during … [Read more...] about Cutting costs? What worked in 2008 won’t work today
Developing productive associates: Why the traditional annual review gets a FAIL!
If the goal is to develop the associates into productive—and profitable—attorneys, the traditional annual review is not enough. There need to be formal reviews twice during the year. And more, there needs to be continuous feedback in the meantime. Many firms have moved away from the lockstep approach of pushing associates up the partnership ladder based on years of service. … [Read more...] about Developing productive associates: Why the traditional annual review gets a FAIL!
Trust account errors that could get you disbarred
As a law firm administrator, trust accounting issues need to be your primary concern, according to Joryn Jenkins, a collaborative divorce attorney, author and CEO of Open Palm Law and Open Palm Press in Tampa, FL. Elizabeth Miller, an independent law firm administrator in Tampa Bay, agrees, adding that of five trust account errors that could land you in serious trouble with … [Read more...] about Trust account errors that could get you disbarred
Measure your associates’ satisfaction to keep them on board
Do you know whether or not your firm's associates are content or if there is a mass exodus in your future? Find out with a well-crafted survey. Your firm's greatest asset is its associates, yet associate satisfaction is often overlooked. To keep those associates happy, you need to find out what's making them unhappy, and do that with frequent and focused surveys. … [Read more...] about Measure your associates’ satisfaction to keep them on board
Break down barriers with peer-to-peer training
The best staff training, says a Missouri manager, is the training staff give one another. And at her office, her staff of 25 do just that. They hold training sessions for one another on a "when-needed, what's-needed, and who-needs-it" basis. There's no set routine. The manager simply schedules an in-service whenever she sees a problem in the workflow. Perhaps the billing … [Read more...] about Break down barriers with peer-to-peer training