By Michelle Spencer bio So far, my infographics have illustrated (1) the cost of bad management and (2) the natural talents needed to be good leaders. Now let's look at the fundamentals necessary to increase employee engagement and a few benefits that firms will reap as a result of having engaged employees. As we've seen, the most important driver of employee … [Read more...] about Like a Boss: Increasing employee engagement
Managing staff
Chicago-based law firm to help employees pay off student loan debt
Only 3% of U.S. employers currently offer student loan assistance to their employees, but a Chicago-based virtual consumer law firm has announced that it will begin offering its 100+ employees company-sponsored contributions to pay off student loan debt. Two-thirds of the employees at UpRight Law at burdened with student loan debt. And according to UpRight Law's CEO Ed … [Read more...] about Chicago-based law firm to help employees pay off student loan debt
Cybercrime and 7 basic security measures your firm should take now
Cybercriminals are continuing to exploit human nature as they rely on familiar attack patterns such as phishing, and increase their reliance on ransomware, where data is encrypted and a ransom is demanded, finds the Verizon 2016 Data Breach Investigations Report. This year's report highlights repeating themes from prior year's findings and storylines that continue to play off … [Read more...] about Cybercrime and 7 basic security measures your firm should take now
Illinois manager develops unique staff review system that does it all
An Illinois manager has developed a review system that, besides determining raises, increases communication throughout the office and also promotes teamwork. The process is referred to as a 360-degree evaluation, where everybody reviews everybody, including their bosses, their peers, and themselves. And to keep the communication and teamwork open, the reviewing is repeated … [Read more...] about Illinois manager develops unique staff review system that does it all
Supervising and Surviving Virtual Teams
By Lynne Curry, Ph.D, SPHR bio As a manager, how can I supervise employees at remote locations—particularly when I never see them? If I work remotely, how do I make sure I stay on my supervisor's radar for promotional opportunities? Which employees thrive in virtual team situations? If you manage a virtual team If you manage employees you never meet … [Read more...] about Supervising and Surviving Virtual Teams
Who’s your favorite administrative professional on TV?
By Catherine Jones bio We've all worked with some real characters, but which TV character portraying an administrative professional would most people want at their company? More than a quarter (29 percent) of workers surveyed by staffing firm OfficeTeam said they'd choose Pam Halpert from "The Office," followed by Waylon Smithers from "The Simpsons" (17 percent). … [Read more...] about Who’s your favorite administrative professional on TV?
Changes to watch for in disability and absence management
Employee leave continues to undergo change and become increasingly complex. Although several regulations, such as the Family and Medical Leave Act (FMLA) and Americans with Disabilities Act and Amendments Act (ADA/AA), have been in place for several years, legal interpretation and application are subject to ongoing clarification. Meanwhile, regulatory initiatives under the … [Read more...] about Changes to watch for in disability and absence management
5 quick and easy ways to show recognition for employees’ good performance
By Catherine Jones bio Happy Administrative Professionals Week (April 24-30). It's that time of year when many members of the office support team will receive special acknowledgment for their contributions. But opinions are divided between employers and their staff on what constitutes effective employee recognition, says an OfficeTeam survey. Nearly nine in 10 (89 percent) … [Read more...] about 5 quick and easy ways to show recognition for employees’ good performance
Top 10 oddball interview questions
Job candidates must be prepared for anything during an interview, according to Glassdoor, the transparent jobs and recruiting marketplace. The company therefore combed through hundreds of thousands of interview questions shared by job candidates over the past year to compile its annual list of the Top 10 Oddball Interview Questions. Here are the questions selected. … [Read more...] about Top 10 oddball interview questions
Managing the Gen X/Y employee
By Lynne Curry, Ph.D, SPHR bio If you heard a male employee say "Yo, dude!" to a female employee you'd think the comment (check your choice): Inappropriate; Insulting; Affectionate. Please complete the following sentences: Patience is a ______. Good things come to _____ ___ ____. If you checked "inappropriate" or "insulting" or … [Read more...] about Managing the Gen X/Y employee