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Managing staff

8 Traps to Avoid When Investigating a Sexual Harassment Complaint

May 19, 2017

Sexual harassment is a related problem that all employers must proactively address and prevent. While most managers are well aware of the need for sexual harassment policies, just having a policy isn't enough. If sexual harassment allegations arise, you need to know how to appropriately respond. Here are 8 potential mistakes your practice should be alert to and avoid making … [Read more...] about 8 Traps to Avoid When Investigating a Sexual Harassment Complaint

Discrimination at work: Prevalent yet subtle workplace bias erodes productivity and engagement

May 12, 2017

A recent study by VitalSmarts, a Top 20 Leadership Training Company, has found that more than a quarter (27 percent) of those who experience discrimination at work report the bias to be common, impactful, and beyond their ability to manage. The result of this triple threat of factors leads to frustration, stress, depression, and helplessness on the job. To measure the impact … [Read more...] about Discrimination at work: Prevalent yet subtle workplace bias erodes productivity and engagement

How to start a new job as the firm’s manager, not just as its top staffer

May 5, 2017

Advice to the new administrator: "The first few weeks of the job are very, very important and you have to use them well because you can't get them back." Using them well means establishing a professional management relationship with the partners, finding out what the partners expect of their administrator, and showing staff what's expected of them, says attorney T. Hensley … [Read more...] about How to start a new job as the firm’s manager, not just as its top staffer

Want to retain your top employees? Look to your exit interviews

May 5, 2017

According to the Employee Retention Report published by Work Institute, a leader in workforce intelligence, research and consulting, over 75% of the reasons employees leave their jobs could have been prevented by their employer. The recently released report reveals the truth about the employee marketplace, separates fact from fiction when it comes to why employees leave their … [Read more...] about Want to retain your top employees? Look to your exit interviews

5 ways to end generational stereotyping in your organization

April 28, 2017

By Dr. William A. Schiemann  bio These days, the Millennial Generation is hyped, perhaps even more than Baby Boomers were hyped in the 1950s and 1960s. As I meet with executives around the globe, there is widespread confusion and misunderstanding about generational differences. This is creating stereotypes that are inappropriate, rarely true, and costing … [Read more...] about 5 ways to end generational stereotyping in your organization

When watercooler talk turns political, workplace productivity drops

April 28, 2017

Employees in the US find it increasingly difficult to ignore political discussions in their workplace, and 31% believe political conversations among coworkers decrease their company's productivity. Throughout February 2017, Clutch, a B2B ratings and reviews site, surveyed 1,000 full-time employees to evaluate their experience with political expression in the workplace and … [Read more...] about When watercooler talk turns political, workplace productivity drops

Is one lawyer putting your firm at risk of a social media firefight?

April 21, 2017

By Lynne Curry, Ph.D, SPHR  bio Consider this scenario: One of your firm's most successful attorneys is also one of the most abrasive individuals you've met. He doubles down whenever he gets into any kind of skirmish, no matter who it's with—a client, an employee, or even someone on the street. You've tried for years to get this "Darth Vader" to change. No such luck. … [Read more...] about Is one lawyer putting your firm at risk of a social media firefight?

Information Security Checklist for Small Businesses

April 21, 2017

Why you need this checklist: This checklist, created by Sensei Enterprises, Inc., will help you identify what your cybersecurity program must address. How this checklist helps you: This checklist will help you pinpoint your cybersecurity policy's strengths and weaknesses. How to use this checklist: Print off this checklist and review it with members of your cybersecurity … [Read more...] about Information Security Checklist for Small Businesses

NJ firm finds an easy way to reduce last-minute sick calls

April 21, 2017

Experience is often a manager's best education. Such is the case for the long-time manager of a practice in New Jersey, who has found that the best way to prevent the last minute sick calls is to allow staff to carry their sick days over to the next year. But instead of transferring as sick days, the time becomes personal days to use however they want. As in any office the … [Read more...] about NJ firm finds an easy way to reduce last-minute sick calls

What we’re overlooking when it comes to time management

April 14, 2017

By Brady Wilson  bio Many times, I've seen business leaders send their employees off to time management courses in the hopes that the training will help increase engagement and productivity. Many times, I've seen those same leaders show bewilderment when the training doesn't seem to have any impact—or worse yet, results in employees being less engaged and less … [Read more...] about What we’re overlooking when it comes to time management

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Never Miss a Call: How a Virtual Receptionist Can Transform Your Law Office

Managing Policies, Technology, and Support Systems for Remote and Hybrid Work

Checklist: When a Staffer Departs

Navigating Client Confidentiality in the Digital Age

How to Become a Cost-Cutting Genius for Your Law Office

Your Career

Oversharing: Can You Please Curb Your TMI?

7 Ways to Get the Most Out of a Work Conference

10 Ways to Build an Environment of Continuous Learning for Your Admin Staff

Surviving the Earthquake of a Law Firm Takeover, Merger, or Acquisition

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