By David C. Fortosis bio Health insurance and the U.S. healthcare system have become increasingly complex and confusing. Despite promises for a better consumer and patient experience from insurance companies and niche vendors, that dream is still elusive. Dr. Sachin Jain, Harvard MD and CEO of CareMore Health recently said, "The U.S. healthcare system is never so … [Read more...] about 5 simple tips to help your employees get more from their healthcare benefits
Managing staff
Study finds alarming ambivalence about gender discrimination in the workplace, despite evidence that compensation inequality and harassment exist
Randstad US has released results of a survey examining American workers' feelings and experiences related to gender equality in the workplace. The data reveals a sharp disconnect: Employees acknowledge that forms of discrimination and harassment exist in the workplace, but they aren't sure what they're supposed to do about it. For example, while 51 percent of both men and women … [Read more...] about Study finds alarming ambivalence about gender discrimination in the workplace, despite evidence that compensation inequality and harassment exist
6 ways to optimize your recruitment efforts
Law firms are feeling the effects of today's talent shortage. More than three in 10 lawyers (31 percent) recently surveyed by Robert Half Legal said recruiting highly skilled legal professionals is the greatest practice management challenge facing their firm. Caseload or workflow management ranked second, with 19 percent of the survey response. These concerns come at a time … [Read more...] about 6 ways to optimize your recruitment efforts
Who’s the real person you plan to hire? Can social media help you decide?
By Lynne Curry, Ph.D., SPHR bio The applicant knocked it out of the park with both his resume and his answers to your interview questions. The references he provided gave positive reports. Do you make the offer? Not so fast. Have you fully checked out the real person behind the resume and interview answers? If you search him out on social media, will you find posts … [Read more...] about Who’s the real person you plan to hire? Can social media help you decide?
Got troublesome staff? These five easy rules may make your job easier
Here are five easy rules that will make the job of managing difficult people a little easier—or at least make it go more smoothly. They are outlined by Monica Wofford, MBA, CSP, principal of Contagious Companies, a leadership training company, and author of "Make Difficult People Disappear." Rule #1: Address problems consistently Face the problem people. And don't be … [Read more...] about Got troublesome staff? These five easy rules may make your job easier
How to create a good mental health work environment for employees
Most people are aware that employees with a physical illness or disability are entitled to a reasonable accommodation under the Americans with Disabilities Act (ADA) or time off under the Family and Medical Leave Act (FMLA). But it's not as commonly known that those with mental disabilities are also covered by the ADA and FMLA, according to a new XpertHR report on mental health … [Read more...] about How to create a good mental health work environment for employees
Specific acknowledgement and specific recognition create a happy, productive staff
What's the one element that makes people pleased to come to work every day? Appreciation from the boss. Appreciation is so important that the Department of Labor cites lack of it as the #1 reason people leave their jobs, says attorney and business coach Nora Riva Bergman of Real Life Practice in Tarpon Springs, Fl. And appreciation goes a long way, because it gets staff … [Read more...] about Specific acknowledgement and specific recognition create a happy, productive staff
Easy ways to make your law office healthier
Too often, law offices not only fail to promote staff health and well-being, they might actually detract from it. Why does it matter? A healthy workplace encourages staff engagement and productivity, which has a direct impact on the profitability of the practice. To evaluate your workplace, and make necessary improvements, take a close look at the following. Office … [Read more...] about Easy ways to make your law office healthier
Easy-to-use interview system guarantees a good match between secretary and attorney
For secretarial interviews, an Ohio administrator uses the approach that includes everything—attorney input, staff input and even observations from the receptionist. At the 25-attorrney firm in Dayton, the administrator set up the system not only to make sure the applicant is qualified for the job but also to evaluate how well the secretary will work with the attorney and … [Read more...] about Easy-to-use interview system guarantees a good match between secretary and attorney
What’s the ‘employee experience’ like at your law firm?
Professionals have been talking about the customer experience and the candidate experience for years, so it was bound to happen. Another term is now being batted around in human resource and management circles: the employee experience. Before you dismiss it as another buzz term or, worse, a fad, consider the implications of ignoring this crucial aspect of managing your law … [Read more...] about What’s the ‘employee experience’ like at your law firm?