By Lynne Curry Question: "Eric" loves one-upping other employees in meetings. While he sometimes does this to me, by loudly posing contrary opinions, this morning he slammed another employee, also a hothead, who argued back. I told employees to stop. Neither did. Eric, however, raised his voice. I felt forced to raise my voice and didn't like the person I became. It was a … [Read more...] about How to handle employee hotheads
Managing staff
Target top 5 compliance and HR topics this year
By Doug Striker It has been incredibly challenging to keep up with changes in compliance laws for law firms and corporate legal departments over the past couple of years. COVID-19, social justice movements, consumer legislation, and employee expectations and attitudes have all contributed to a fraught compliance landscape. Consider these compliance priorities—identified by … [Read more...] about Target top 5 compliance and HR topics this year
Are your remote employees moonlighting?
By Mike O’Brien A movement trending among some remote workers advocates holding multiple remote jobs at the same time, while concealing the other jobs from the involved employers. This approach is sometimes referred to as “over employment,” a term coined by the website www.overemployed.com, which provides tips and sells coaching services for workers who want to try their hand … [Read more...] about Are your remote employees moonlighting?
Spring a pop quiz for your training program
By Doug Striker Remember tests in school? Pop tests? Quizzes? And the dreaded finals? As students, they were the bane of our existence. As trainers, however, we need to test ourselves and our programs constantly. If they aren’t working, our firms may fall behind. And that is a big deal. It is critical that you know how to evaluate your training program. (I know our teachers … [Read more...] about Spring a pop quiz for your training program
6 things to do when remote workers want to move to another state
By Mike O'Brien Is it a problem for a law office suddenly to have an unplanned, unexpected, and perhaps undesired branch office when an employee moves to another state? Yes! The United States has a national government, state governments, and local governments. They each have powers over employers and make laws that typically apply to and protect people subject to the various … [Read more...] about 6 things to do when remote workers want to move to another state
Find out what your employees want before they join the Great Resignation
By Lynne Curry After nearly two years of being whipsawed by the pandemic, increasing numbers of employees have gone left work. The trend picked up speed in the middle of 2021, when twenty million U.S. employees quit their jobs between April and August 2021.1 4.3 million employees quit in August 2021, a figure 40 percent higher than in August 2020, and 20 percent higher … [Read more...] about Find out what your employees want before they join the Great Resignation
How to retain high potential women during The Great Resignation
By Rosina L. Racioppi In the age of The Great Resignation, how can you retain the rising leaders in your organization? One solution is to build a culture that supports women’s advancement by using key strategies and resources as a hedge against career dissatisfaction. We are seeing many women who are shouldering an extra burden, taking on additional responsibilities at home … [Read more...] about How to retain high potential women during The Great Resignation
A staffer hands you a two-week notice: What’s next?
By Paul Edwards It’s 4:30 on a Friday afternoon, and one of your employees knocks on your door asking to come in. They’re avoiding eye contact, they’re fidgety, nervous… This can’t be good news. You imagine accidentally shredded payroll reports, stolen laptops full of client information, or something equally catastrophic. But when the employee tells you what’s going on, it’s … [Read more...] about A staffer hands you a two-week notice: What’s next?
Did your employees move out of state during the pandemic?
By Mike O’Brien Here’s a growing concern for employers over the last couple of years: discovering that an employee has moved from one state to another while working remotely during the pandemic. This situation presents a number of problems and challenges for employers. Imagine the situation where you are a state-based company and hire someone who lives in the state. Unless … [Read more...] about Did your employees move out of state during the pandemic?
What stops you from saying what you want to say?
By Lynne Curry A law office manager must be able to have difficult conversations with staffers, speaking up with the right words at the right time. Is this difficult for you? Why can't you say what you want to say? Is it: You’re afraid if you speak up or try to fix things, you’ll make them worse? You’re afraid you’ll make someone angry and lose a relationship or job? … [Read more...] about What stops you from saying what you want to say?