By Doug Striker I have a broken foot. I’m 100% positive that it’s broken but initial X-rays showed nothing. So, I am booting for a couple of weeks until I can get another X-ray, which will surely show a stress fracture that was indiscernible in the early days of the injury. So, now I’m taking pain meds to get me through to the real diagnosis. Why am I telling you this? … [Read more...] about Law firm training: Treat the injury, not the pain
Managing staff
Beware the Bermuda Triangle of workplace conflicts
By Lynne Curry We don’t always understand why we react to some people, nor they to us. Or why otherwise talented employees and supervisors get tangled in interpersonal messes that create toxic work environments. Over the years, when I’ve helped clients fix workplace conflicts, I’ve discovered some of the most challenging conflicts stem from drama triangle collisions. Like the … [Read more...] about Beware the Bermuda Triangle of workplace conflicts
7 things to require of your moonlighting employees
By Lynne Curry “One of our highly paid professionals works remote. We don’t want to lose his talent, but he used to work 45 to 55 hours a week and now half the time I can’t find him when I call. He always calls me back, but it’s hours later. Last year, he was the first to volunteer for special projects. He doesn’t anymore. I heard a rumor he’s working another job, and I’m … [Read more...] about 7 things to require of your moonlighting employees
Clocked out or connected: What you need to know about after-hours group chats
By Paul Edwards “Quick question…” Those two words have become increasingly popular as our near-constant attachment to communication devices blurs the line between work and personal time. Whether by phone, laptop, or tablet—via Slack, WhatsApp, or Google Chat—it’s easier than ever for teams to stay in contact after the workday is done. But employers need to be cautious … [Read more...] about Clocked out or connected: What you need to know about after-hours group chats
Own your piece of the action
By Lynne Curry “It wasn’t my fault. I blew up because I had the worst day.” “Anyone would have reacted the way I did.” When you lose your temper, shut down, or behave badly in other ways, you may feel tempted to rationalize your behavior. It can feel right to pin responsibility for your reactions on the other person or to attribute them to the situation. When you do, you … [Read more...] about Own your piece of the action
Harassment continues in era of remote work
By Mike O’Brien In the early days of the pandemic, there was speculation that workplace harassment would decrease when so many workers shifted to remote work. Some recent surveys indicate that hasn’t been the case, and that incidents of harassment have been increasing. Possible reasons for this spike include the stress of the pandemic, the fact that remote workers may lack … [Read more...] about Harassment continues in era of remote work
How to handle employee hotheads
By Lynne Curry Question: "Eric" loves one-upping other employees in meetings. While he sometimes does this to me, by loudly posing contrary opinions, this morning he slammed another employee, also a hothead, who argued back. I told employees to stop. Neither did. Eric, however, raised his voice. I felt forced to raise my voice and didn't like the person I became. It was a … [Read more...] about How to handle employee hotheads
Target top 5 compliance and HR topics this year
By Doug Striker It has been incredibly challenging to keep up with changes in compliance laws for law firms and corporate legal departments over the past couple of years. COVID-19, social justice movements, consumer legislation, and employee expectations and attitudes have all contributed to a fraught compliance landscape. Consider these compliance priorities—identified by … [Read more...] about Target top 5 compliance and HR topics this year
Are your remote employees moonlighting?
By Mike O’Brien A movement trending among some remote workers advocates holding multiple remote jobs at the same time, while concealing the other jobs from the involved employers. This approach is sometimes referred to as “over employment,” a term coined by the website www.overemployed.com, which provides tips and sells coaching services for workers who want to try their hand … [Read more...] about Are your remote employees moonlighting?
Spring a pop quiz for your training program
By Doug Striker Remember tests in school? Pop tests? Quizzes? And the dreaded finals? As students, they were the bane of our existence. As trainers, however, we need to test ourselves and our programs constantly. If they aren’t working, our firms may fall behind. And that is a big deal. It is critical that you know how to evaluate your training program. (I know our teachers … [Read more...] about Spring a pop quiz for your training program