We've become accustomed to attending work meetings on Zoom and other video conferencing platforms in the last four years. But you might not be at ease as the leader of a Zoom meeting for your law office admin team. Here are some tips for conducting a successful video work meeting: Set a clear agenda: Before the meeting, create an agenda that outlines the topics to be … [Read more...] about 7 tips for leading a video meeting
Top Story
Revenge Quitting: Why Employees Are Sabotaging Employers on Their Way Out
By Lynne Curry On Adam’s last day, he recorded a TikTok video walking through his employer’s facility, pointing out every OSHA violation. The video amassed millions of views, prompting an investigation and hefty fines for the company. Maggie managed her company’s social media accounts. After a heated argument with her boss, she changed all the account passwords and … [Read more...] about Revenge Quitting: Why Employees Are Sabotaging Employers on Their Way Out
Client Connection: Effective strategies for managing client relations
In the fast-paced world of law, managing client relations is more than just a task—it's an essential part of your firm’s success. Strong relationships with clients can lead to repeat business, referrals, and a positive reputation in the legal community. But how do you cultivate and maintain these relationships effectively? Whether you’re a seasoned office manager or new to the … [Read more...] about Client Connection: Effective strategies for managing client relations
9 effective strategies to handle difficult clients
As a law office manager, you wear many hats, from overseeing administrative tasks to ensuring client satisfaction. One of the most challenging aspects of your role is dealing with difficult clients. Handling such clients effectively is crucial for maintaining the firm's reputation, ensuring smooth operations, and fostering a positive work environment. This article provides … [Read more...] about 9 effective strategies to handle difficult clients
4 common problems in law offices, and some solutions
Like any other workplace, law offices face their fair share of challenges. From managing administrative tasks to fostering effective communication, it's important to identify and tackle these issues proactively. In this article, we will discuss some common problems in law offices and provide possible solutions to help you enhance efficiency and productivity in your firm. 1 … [Read more...] about 4 common problems in law offices, and some solutions
Humorbragging: Where Charm Meets Confidence
By Lynne Curry Are you heading into a job interview; meeting a new boss; pitching to potential investors, or stepping into another situation in which you need to impress—but don’t want to sound arrogant or conceited? Consider humorbragging—a strategy which you use self-deprecating humor, self-awareness and vivid storytelling while crediting yourself with traits like … [Read more...] about Humorbragging: Where Charm Meets Confidence
How AI is Transforming Cybersecurity for the Legal Industry
As a law office manager, ensuring the security of sensitive client data and confidential case information is one of your top priorities. With the legal industry increasingly targeted by cybercriminals due to its treasure trove of valuable personal and financial data, traditional methods of cybersecurity often fall short of keeping up with the rapidly evolving threat landscape. … [Read more...] about How AI is Transforming Cybersecurity for the Legal Industry
New client onboarding checklist
Onboarding a new client effectively is crucial for setting the foundation for a successful attorney-client relationship. It ensures that all necessary information is gathered, legal obligations are met, and the client feels confident in their choice of representation. The following New Client Onboarding Checklist is designed to guide law office managers through each essential … [Read more...] about New client onboarding checklist
Second job or side hustle: How to work with moonlighting employees
Dealing with moonlighting employees can be a delicate situation for an office manager. Moonlighting refers to employees holding a second job or pursuing other sources of income outside of their primary employment. While moonlighting itself might not be inherently negative, it can potentially impact an employee’s performance and commitment to their primary job. Here’s how an … [Read more...] about Second job or side hustle: How to work with moonlighting employees
Regularly review your vendor contracts for cost savings and compliance
In the fast-paced and detail-oriented environment of a law office, maintaining efficiency and cost-effectiveness is paramount. One critical yet often overlooked aspect of this is the periodic review of vendor contracts. Regularly reassessing these agreements can have significant benefits, from cost savings to risk management. Here’s why and how law office managers should make … [Read more...] about Regularly review your vendor contracts for cost savings and compliance