By Lynne Curry “I’m not my employees’ babysitter, their mommy, or their therapist,” the CEO insisted. The problem that led to his call—his company’s 2024 employee survey revealed large numbers of his company’s employees expected mental health benefits. “What are these employees thinking?” he asked. “We offer a generous sick leave allowance and they’re asking for paid … [Read more...] about Employers need to come to grips with employees’ mental health struggles
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Have you been ghosted by a colleague?
By Lynne Curry Question: At first, I believed my coworker’s BS. “Jenna” and I have been good friends for years, and I helped get her job as our managing partner’s executive assistant. So, when Jenna said she accidentally left my name off the meeting invite, I believed her. But it happened again. And again. I can’t stand meetings, but they matter in our company and … [Read more...] about Have you been ghosted by a colleague?
The 6 essentials to include in your Business Continuity Plan to help your firm survive a disaster
By Elizabeth M. Miller bio The first thing you might be wondering is why do I need a business continuity plan? With technology being what it is today, I bet every lawyer and law firm think they have a "business continuity plan" in place already. A business continuity or contingency plan will allow a law firm to have daily access to client information, financial … [Read more...] about The 6 essentials to include in your Business Continuity Plan to help your firm survive a disaster
4 common problems in law offices, and some solutions
Like any other workplace, law offices face their fair share of challenges. From managing administrative tasks to fostering effective communication, it's important to identify and tackle these issues proactively. In this article, we will discuss some common problems in law offices and provide possible solutions to help you enhance efficiency and productivity in your firm. 1 … [Read more...] about 4 common problems in law offices, and some solutions
Client Connection: Effective strategies for managing client relations
In the fast-paced world of law, managing client relations is more than just a task—it's an essential part of your firm’s success. Strong relationships with clients can lead to repeat business, referrals, and a positive reputation in the legal community. But how do you cultivate and maintain these relationships effectively? Whether you’re a seasoned office manager or new to the … [Read more...] about Client Connection: Effective strategies for managing client relations
5 things you should get straight with the managing partner
As a law office administrator, one of your most critical relationships is with the managing partner. Having clarity on expectations, priorities, and communication will not only help you thrive but will also keep the entire office running smoothly. Here are five key areas to align on with the managing partner. 1. Office Priorities and Goals It’s essential to have a clear … [Read more...] about 5 things you should get straight with the managing partner
How to manage change
"The only constant in life is change." This timeless adage rings especially true in the dynamic world of legal practice. As a law office administrator, navigating changes—whether they stem from adopting new technology, undergoing organizational restructuring, or implementing revised policies and procedures—is essential for maintaining efficiency and fostering growth within your … [Read more...] about How to manage change
What payment methods do your clients want?
As a law office administrator, you know that handling client payments efficiently is key to maintaining a smooth and professional practice. But in today’s fast-evolving financial landscape, traditional payment methods might not always cut it. Clients are looking for more flexibility, convenience, and security when it comes to settling their bills. Offering diverse payment … [Read more...] about What payment methods do your clients want?
Elevate your game: 5 smart ways to expand your role as an office manager and boost your earnings
If you're looking to expand your role, take on new responsibilities, and potentially increase your earnings, you're in the right place. Here are five effective strategies to help you elevate your position and make a stronger impact within your firm. 1. Embrace Technology and Software Management In today's digital landscape, proficiency in technology is more important than … [Read more...] about Elevate your game: 5 smart ways to expand your role as an office manager and boost your earnings
Your travel itinerary template
Use this template to organize all essential details for business trips, ensuring everything is streamlined, from flights to meetings. Traveler Information Name: Position: Travel Dates: Purpose of Trip: Flight Details Departure Flight: Airline: Flight Number: Departure Date & Time: Departure Airport: Arrival Airport: … [Read more...] about Your travel itinerary template