While marketing efforts are essential for attracting new clients, one of the most valuable sources of business comes through referrals. Referrals not only bring in potential clients who are more likely to convert, but they also help build trust and credibility for your law practice. Consider these strategies to attract referrals and supercharge your firm's growth. Deliver … [Read more...] about 8 ways to attract referrals
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7 Ways to Attract Top Legal Administrative Talent in a Tight Job Market
Hiring top legal administrative talent has become more challenging than ever. With increased competition, law firms must refine their hiring strategies to attract and retain the best administrative professionals. As a law office manager, you play a crucial role in ensuring your firm stands out in a competitive job market. Here’s how you can secure top-tier legal administrative … [Read more...] about 7 Ways to Attract Top Legal Administrative Talent in a Tight Job Market
Cheat Sheet: Quick Conflict Resolution
Workplace conflicts happen—it’s just part of working with people. As an office manager, you’re often the go-to person for keeping things from boiling over and helping everyone get back on the same page. Whether it’s a disagreement between coworkers, frustration over office policies, or just a simple miscommunication, knowing how to step in the right way can make a big … [Read more...] about Cheat Sheet: Quick Conflict Resolution
Job Security Is Dead; Reset Your Workplace with Radical Transparency
By Lynne Curry Job security is dead for four out of every five U.S. employees. U.S. According to a December 2024 survey of 1,115 U.S. employees: 92% fear a recession in 2025. 81% worry about losing their jobs. 76% expect layoffs to rise. 63% foresee more business closures than in 2024. 57% think finding a job will be harder. 52% anticipate … [Read more...] about Job Security Is Dead; Reset Your Workplace with Radical Transparency
7 tips for leading a video meeting
We've become accustomed to attending work meetings on Zoom and other video conferencing platforms in the last four years. But you might not be at ease as the leader of a Zoom meeting for your law office admin team. Here are some tips for conducting a successful video work meeting: Set a clear agenda: Before the meeting, create an agenda that outlines the topics to be … [Read more...] about 7 tips for leading a video meeting
Revenge Quitting: Why Employees Are Sabotaging Employers on Their Way Out
By Lynne Curry On Adam’s last day, he recorded a TikTok video walking through his employer’s facility, pointing out every OSHA violation. The video amassed millions of views, prompting an investigation and hefty fines for the company. Maggie managed her company’s social media accounts. After a heated argument with her boss, she changed all the account passwords and … [Read more...] about Revenge Quitting: Why Employees Are Sabotaging Employers on Their Way Out
Client Connection: Effective strategies for managing client relations
In the fast-paced world of law, managing client relations is more than just a task—it's an essential part of your firm’s success. Strong relationships with clients can lead to repeat business, referrals, and a positive reputation in the legal community. But how do you cultivate and maintain these relationships effectively? Whether you’re a seasoned office manager or new to the … [Read more...] about Client Connection: Effective strategies for managing client relations
9 effective strategies to handle difficult clients
As a law office manager, you wear many hats, from overseeing administrative tasks to ensuring client satisfaction. One of the most challenging aspects of your role is dealing with difficult clients. Handling such clients effectively is crucial for maintaining the firm's reputation, ensuring smooth operations, and fostering a positive work environment. This article provides … [Read more...] about 9 effective strategies to handle difficult clients
4 common problems in law offices, and some solutions
Like any other workplace, law offices face their fair share of challenges. From managing administrative tasks to fostering effective communication, it's important to identify and tackle these issues proactively. In this article, we will discuss some common problems in law offices and provide possible solutions to help you enhance efficiency and productivity in your firm. 1 … [Read more...] about 4 common problems in law offices, and some solutions
Safety Briefing: How to weather winter storms
Stormy weather, with snow, ice, rain and wind are a distinct possibility this time of year. You can use this sample safety briefing to remind your staff to keep themselves, their families, patients and co-workers safe during winter storms. Subject: Winter Storm Emergency Safety Briefing Dear [Law Office Staff], As we approach the winter season, it is crucial … [Read more...] about Safety Briefing: How to weather winter storms