Starting a new role as an office manager can be an exciting yet challenging experience. It’s not uncommon to feel a bit overwhelmed in the beginning, but by taking proactive steps, you can build your confidence and excel in your new position. Here are some valuable tips to help you grow in your role as an office manager: 1. Understand Your … [Read more...] about 10 steps to build your confidence as a new office manager
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Unlocking the marketing potential of front desk staff in your law firm
The front desk staff often serve as the initial point of contact for clients, visitors, and callers. While their primary role may seem administrative, savvy law office managers recognize that these frontline team members wield significant influence in shaping the firm's image and marketing efforts. Here's how your front desk staff can become invaluable allies in marketing your … [Read more...] about Unlocking the marketing potential of front desk staff in your law firm
Turbocharge your firm’s client intake system
The intake process serves as the gateway to your law firm's client relationships. It's the first impression potential clients have of your firm and plays a crucial role in shaping their overall experience. An efficient and client-focused intake system not only streamlines your firm's operations but also fosters trust and satisfaction among clients. 1. Streamline and digitize … [Read more...] about Turbocharge your firm’s client intake system
Great ideas for engaging remote staff
Engaging remote staffers can be a unique challenge, but as a law office manager, you have the opportunity to foster a cohesive and motivated team, even from afar. Creating a culture of engagement starts with maintaining open and effective communication. Regular check-ins through video calls, phone calls, or messaging platforms can help maintain personal connections. For … [Read more...] about Great ideas for engaging remote staff
Tips for hiring summer temps
With the arrival of summer, law offices often encounter staffing challenges due to vacations and increased workload fluctuations. Hiring temporary staff can be a strategic solution to maintain productivity and ensure seamless operations during this period. Here are some valuable tips to guide you through the process of hiring temporary staff for your law office during the … [Read more...] about Tips for hiring summer temps
10 ways to boost profitability for your law office
In today's competitive legal landscape, maintaining profitability is essential for the growth and sustainability of your practice. Effective management not only improves the bottom line but also enhances client satisfaction and staff productivity. To help you achieve these goals, we have curated a list of 10 proven strategies to boost your law office's profitability. These … [Read more...] about 10 ways to boost profitability for your law office
EEOC releases workplace guidance to prevent harassment
The U.S. Equal Employment Opportunity Commission (EEOC) has published final guidance on harassment in the workplace, “Enforcement Guidance on Harassment in the Workplace.” By providing this resource on the legal standards and employer liability applicable to harassment claims under the federal employment discrimination laws enforced by the EEOC, the guidance will help people … [Read more...] about EEOC releases workplace guidance to prevent harassment
There’s no escaping AI in today’s office
By Lynne Curry Artificial intelligence has infiltrated every part of our lives. Increasing numbers of businesses use AI to handle routine customer inquiries; craft job postings, emails, reports, and PowerPoint presentations; evaluate candidate applications, and automate other tasks once performed by researchers and entry-level employees. Many fear AI, voicing concerns … [Read more...] about There’s no escaping AI in today’s office
18 ways your firm can run afoul of the law and regulations
It's crucial to ensure that the law firm operates within the boundaries of the law and adheres to relevant regulations. Running afoul of the law can have serious consequences for the firm's reputation, finances, and even legal standing. Here are some, but not all, the ways a law office can get into trouble with the law and regulations: Unauthorized Practice of Law: … [Read more...] about 18 ways your firm can run afoul of the law and regulations
The death of a job and the 5 stages of grief
By Dr. Steve M. Cohen Unfortunately, as a manager you sometimes have to terminate someone. It's also unfortunate that sometimes this doesn't go well. That results in significant stress and related problems on both sides. Fortunately, an awareness of the emotional impact of termination can help you work with the soon-to-be terminated employee to make parting, and any … [Read more...] about The death of a job and the 5 stages of grief