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Here’s how to hire or contract a courier/court runner

Hiring or contracting a courier or court runner is a crucial decision for a law office. These professionals play an essential role in ensuring that important legal documents, court filings, and deliveries are handled with efficiency and precision. Whether you choose to hire an employee or contract the role out, finding the right person is […]
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Keep those payables paid with these procedures

Managing accounts payable is a critical aspect of running a law firm efficiently and responsibly. Establishing well-defined processes and practices for accounts payable can help your firm maintain financial stability, build strong relationships with vendors, and ensure compliance with financial regulations. Here’s some advice on how to set up effective accounts payable procedures: Design a […]
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Set key performance indicators and track on a dashboard

In the realm of law office administration, effective strategic planning is essential for fostering growth, optimizing operations, and ensuring long-term sustainability. Central to this process is the establishment of Key Performance Indicators (KPIs), which serve as quantifiable metrics to gauge the firm’s progress towards its overarching goals. When crafting a budget for the year, law […]
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National Memo Day: A Reminder to Master the Art of the Office Memo

National Memo Day, celebrated each year on May 21, might not be the most famous observance on your calendar—but as an office manager, it’s a great opportunity to take a fresh look at how you communicate through memos. Whether you’re a frequent memo-sender or haven’t written one in years, this day is a nudge to […]
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Using Performance Improvement Plans (PIPs) Effectively with Staff

One of the toughest parts of your job is addressing underperformance. It’s never fun to have those difficult conversations, but when handled thoughtfully, they can be a real turning point—not just for the employee, but for your whole team. That’s where a Performance Improvement Plan (PIP) comes in. Done right, a PIP isn’t a punishment—it’s […]
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Here’s how to hire or contract a courier/court runner

Hiring or contracting a courier or court runner is a crucial decision for a law office. These professionals play an essential role in ensuring that important legal documents, court filings, and deliveries are handled with efficiency and precision. Whether you choose to hire an employee or contract the role out, finding the right person is […]
Read More
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Keep those payables paid with these procedures

Managing accounts payable is a critical aspect of running a law firm efficiently and responsibly. Establishing well-defined processes and practices for accounts payable can help your firm maintain financial stability, build strong relationships with vendors, and ensure compliance with financial regulations. Here’s some advice on how to set up effective accounts payable procedures: Design a […]
Read More

Set key performance indicators and track on a dashboard

In the realm of law office administration, effective strategic planning is essential for fostering growth, optimizing operations, and ensuring long-term sustainability. Central to this process is the establishment of Key Performance Indicators (KPIs), which serve as quantifiable metrics to gauge the firm’s progress towards its overarching goals. When crafting a budget for the year, law […]
Read More

National Memo Day: A Reminder to Master the Art of the Office Memo

National Memo Day, celebrated each year on May 21, might not be the most famous observance on your calendar—but as an office manager, it’s a great opportunity to take a fresh look at how you communicate through memos. Whether you’re a frequent memo-sender or haven’t written one in years, this day is a nudge to […]
Read More
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hiring

Here’s how to hire or contract a courier/court runner

How to write a job description

Covering Cases and Crises: How Temp Staff Keep Your Law Office Moving

SEE MORE

Billing

Could you be doing more to make your receivables less?

Enforce those billing and collection guidelines

Running a Small Office Without Running Yourself Ragged

SEE MORE

technology

Adapting to and managing the logistics of virtual court appearances and depositions

Build a fortress: A strong workplace security culture

Administrator a key player in firm’s ethics and integrity

SEE MORE

Increasing profits

Keep those payables paid with these procedures

Set key performance indicators and track on a dashboard

How and when to ask a client for a referral

SEE MORE

Managing staff

Using Performance Improvement Plans (PIPs) Effectively with Staff

10 steps to build your confidence as a new office manager

8 proven ways to totally destroy your credibility as a manager

SEE MORE

Tool Box

Sample Survey: Client Feedback

Vacation staffing checklist for law office administrators

Case Management Audit Checklist

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Sample Survey: Client Feedback

Adapting to and managing the logistics of virtual court appearances and depositions

Here’s how to hire or contract a courier/court runner

Keep those payables paid with these procedures

Set key performance indicators and track on a dashboard

Your Career

National Memo Day: A Reminder to Master the Art of the Office Memo

Administrator a key player in firm’s ethics and integrity

10 steps to build your confidence as a new office manager

8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

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